About BlueCore Enterprise Solutions
Who we are, how we run enterprise software and IT operations, and what you can expect.
Enterprise IT operations without the drama
BlueCore Enterprise Solutions is a West Allis company that handles the unglamorous but essential work of keeping business software and IT operations running. We support mid-sized Midwest organizations that want dependable systems without building a large internal IT department.
One team accountable for the day-to-day
We make everyday technology reliable for the people who depend on it. That means responsive support, careful changes to business applications and open reporting on what is going well and what keeps recurring.
How we work
New clients begin with an operations review. We then take on the service desk, set up the change routine, document each system and report monthly on tickets, updates and improvements.
Four habits behind dependable operations
Treat every ticket as a person
Behind each request is someone trying to finish their work, so we answer promptly and close the loop.
Change with care
We schedule, test and communicate changes before they reach users and keep a way back.
One owner per system
Every application and server has a named owner, so nothing falls between teams or vendors.
Report what happened
We share recurring problems openly and fix causes instead of closing tickets repeatedly.
Company details
Address
7324 W Becher St, West Allis, WI 53219, USA
Phone
Contact
Arianna Delgado