Join BlueCore Enterprise Solutions
Join a West Allis team that runs real business applications and service desks for Midwest organizations.
How we work together
Operations staff share runbooks, cover for each other and review upcoming changes together every week.
See the whole stack
Work across applications, desktops, servers and vendors instead of a single narrow queue.
Team that covers for each other
Shared runbooks and handoffs mean no one is the only person who knows a system.
Predictable operations rhythm
Planned maintenance windows and published schedules keep after-hours work to a minimum.
Grow into leadership
Service desk and operations staff can move toward systems, applications or management roles.
Current openings
IT Operations Manager
7324 W Becher St, West Allis, WI 53219, USA · Full-time
Role overview
BlueCore Enterprise Solutions is hiring an IT Operations Manager in West Allis to lead the team that runs our clients' applications, service desks and day-to-day systems. You will manage priorities, coordinate changes and keep clients informed about what is happening in their environment.
Responsibilities
- Lead service desk and systems staff and set weekly priorities across client accounts.
- Run the change calendar, approve maintenance windows and confirm rollback plans.
- Manage vendor relationships, renewals and escalations for client applications.
- Prepare monthly service reports and review them with client leaders.
Desired skills
- Experience managing IT operations, a service desk or enterprise application support.
- Working knowledge of ticketing tools and change management practices.
- Ability to coordinate several teams, vendors and deadlines at once.
- Calm, respectful communication with both executives and end users.
What we expect
We expect dependable follow-through, honest reporting and careful change control.
How to apply
Send your resume and a short note about a team or operation you managed to the address on our Contact page, for the attention of Arianna Delgado.
Hiring process
An introductory conversation, a scenario discussion about handling competing priorities during a system change, and a final meeting with the leadership team.
Apply nowService Desk Analyst
7324 W Becher St, West Allis, WI 53219, USA · Full-time
Role overview
BlueCore Enterprise Solutions is hiring a Service Desk Analyst in West Allis to be the first point of contact for our clients' employees. You will resolve everyday issues, track requests and escalate problems clearly.
Responsibilities
- Answer calls, chats and tickets for password resets, accounts and common application questions.
- Set up and support laptops, phones and printers for client users.
- Document solutions in the knowledge base after each repeat issue.
- Escalate unresolved problems to systems or applications staff with clear notes.
Desired skills
- Experience helping users with Windows, email and common business applications.
- Patient, friendly phone and written communication.
- Familiarity with a ticketing system.
- Willingness to learn each client's tools quickly.
What we expect
We expect dependable follow-through, honest reporting and careful change control.
How to apply
Send your resume and a short note about a team or operation you managed to the address on our Contact page, for the attention of Arianna Delgado.
Hiring process
An introductory conversation, a scenario discussion about handling competing priorities during a system change, and a final meeting with the leadership team.
Apply nowEnterprise Applications Analyst
7324 W Becher St, West Allis, WI 53219, USA · Full-time
Role overview
BlueCore Enterprise Solutions is looking for an Enterprise Applications Analyst to configure and support business systems for our clients. You will turn department needs into settings, reports and workflows.
Responsibilities
- Gather requirements from finance, operations and sales users.
- Configure application settings, roles, workflows and reports.
- Test updates and new features before they are released to users.
- Train staff and write short user guides for new processes.
Desired skills
- Experience with ERP, CRM or similar business applications.
- Comfort with SQL queries and report building.
- Strong analytical and documentation skills.
- Ability to work with non-technical department leads.
What we expect
We expect dependable follow-through, honest reporting and careful change control.
How to apply
Send your resume and a short note about a team or operation you managed to the address on our Contact page, for the attention of Arianna Delgado.
Hiring process
An introductory conversation, a scenario discussion about handling competing priorities during a system change, and a final meeting with the leadership team.
Apply nowSystems Administrator
7324 W Becher St, West Allis, WI 53219, USA · Full-time
Role overview
BlueCore Enterprise Solutions is hiring a Systems Administrator to maintain the servers, directories and endpoints behind our clients' operations. You will keep systems patched, backed up and documented.
Responsibilities
- Maintain Windows servers, Active Directory and Microsoft 365 tenant settings.
- Apply patches on an agreed schedule and verify results.
- Monitor backups and run periodic restore tests.
- Maintain system documentation and asset records.
Desired skills
- Experience administering Windows Server and directory services.
- Familiarity with endpoint management and backup tools.
- Scripting skills in PowerShell.
- Methodical, careful approach to change.
What we expect
We expect dependable follow-through, honest reporting and careful change control.
How to apply
Send your resume and a short note about a team or operation you managed to the address on our Contact page, for the attention of Arianna Delgado.
Hiring process
An introductory conversation, a scenario discussion about handling competing priorities during a system change, and a final meeting with the leadership team.
Apply nowChange & Release Coordinator
7324 W Becher St, West Allis, WI 53219, USA · Full-time
Role overview
BlueCore Enterprise Solutions is seeking a Change & Release Coordinator to keep software and system updates organized across client accounts. You will manage the calendar, collect approvals and confirm that updates land smoothly.
Responsibilities
- Maintain the change calendar and publish upcoming maintenance notices.
- Collect test results, approvals and rollback plans for each change.
- Coordinate release-day communication with client staff and vendors.
- Report on completed, delayed and failed changes each month.
Desired skills
- Experience in IT change, release or project coordination.
- Excellent organization and follow-up habits.
- Clear writing for notices and status updates.
- Ability to work with engineers, vendors and business users.
What we expect
We expect dependable follow-through, honest reporting and careful change control.
How to apply
Send your resume and a short note about a team or operation you managed to the address on our Contact page, for the attention of Arianna Delgado.
Hiring process
An introductory conversation, a scenario discussion about handling competing priorities during a system change, and a final meeting with the leadership team.
Apply now